We deliver to physical addresses across South Africa. Orders are typically processed within two business days after successful payment confirmation, and then handed over to our primary courier partner, The Courier Guy.

Yes! Because we sell online, you have a 7-day cooling-off right under ECTA to cancel an eligible order after receiving your goods. We also offer an internal 14-day return period, though opened or used cosmetic products cannot be returned unless they are defective or damaged on arrival.

If your parcel arrives leaking, broken, incorrect, or tampered with, please email us at info@kanoodle.co.za within 2 business days with your order number and clear photographs of the outer packaging and affected products so we can sort it out at no cost to you.

Our products are cosmetic items designed to cleanse, moisturize, and fragrance the skin. While they are packed with nourishing ingredients like Shea Butter and Jojoba Oil, we always recommend performing a patch test before your first use if you have sensitive skin or known allergies.

Our products and website are intended for external use and are directed at adults and teens (specifically not marketed to children under 18 without parental consent under POPIA). And remember: no matter how delicious the whipped body washes or butters smell, they are strictly not to be eaten!

We respect your privacy and handle your personal data in strict compliance with the Protection of Personal Information Act (POPIA). We use secure encryption for your data, ensure safe payment processing through third-party gateways, and never share your details unlawfully.